Privacy Policy

Website: www.rievosolutions.com

This Privacy Policy explains how Rievo Solutions (“we”, “us”, or “our”) collects, uses, and protects your personal data when you interact with our website or services. We are committed to processing your data transparently and securely in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch and EU privacy laws.

1. Who We Are

We are Rievo Solutions. Rievo Solutions is an optimization and AI automation VoF established in 2025 by two university friends.

Rievo Solutions, with seat at Rozemarijndonk 1, 3206 PM, Spijkenisse with Chamber of Commerce number 97118966 is responsible for using your personal data.

2. What Data We Collect

We may collect the following types of personal data:

Identification data: name, email address, phone number (e.g., via contact forms or onboarding processes)
Usage data: pages visited, navigation behavior, time spent on pages
Technical data: IP address, browser type, device type, operating system
Cookie and tracking data: via analytics, advertising pixels, or embedded tools

3. How We Collect Your Data

Data may be collected:

When you fill out a contact form
When you interact with AI demos, tools, or automation modules
Through analytics and cookies during website visits
When you subscribe to newsletters or updates

4. Why We Collect Your Data

We collect and process your personal data for specific, legitimate purposes in accordance with the General Data Protection Regulation (GDPR). Below are the reasons why we process your data, along with the applicable legal bases:

To respond to your inquiries or contact requests
Legal basis: your consent or our legitimate interest in providing customer support.
To analyze and improve website performance and user experience
Legal basis: your consent (provided via the cookie banner).
To deliver services, tools, or proposals you request
Legal basis: contractual necessity or our legitimate interest in fulfilling service obligations.
To send updates or marketing communications (only if you opt in)
Legal basis: your explicit consent.
To comply with legal obligations (e.g., financial recordkeeping, tax compliance)
Legal basis: compliance with legal obligations.

We only collect the minimum amount of data necessary to fulfill these purposes and do not sell or trade your personal information under any circumstances.

5. Third-Party Services

We use external providers that may process your data on our behalf:

Google Analytics
n8n
AirTable
OpenAI
Hosting providers

Some of these providers may transfer data outside the EU. Where this occurs, we ensure adequate safeguards (e.g., Standard Contractual Clauses).

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Understand visitor behavior
Improve our AI tools and user experience
Measure the performance of automation flows

You can control your cookie preferences and find more information in our Cookie Policy.

7. Data Retention

We retain personal data only for as long as necessary to:

Provide our services
Respond to inquiries
Comply with legal requirements

Unless a longer retention period is required, we delete user contact data within 12 months of last interaction.

8. Your Rights Under GDPR

As a data subject, you have the right to:

Access your data
Correct inaccurate data
Request deletion
Object to processing
Restrict processing
Withdraw consent at any time
File a complaint with the Dutch Data Protection Authority

9. Data Security

We implement strong security measures including:

Encrypted communication
Role-based access control
Server and data protection protocols

10. Policy Updates

We may update this policy to reflect changes in laws or services. Updates will be posted on this page with a new effective date..

Last Updated: 15 May 2025